CANCELLATION POLICY
Please find below our Cancellation policy for Tour Packages booked through us. Cancellation policy is different for different tourist seasons / different tour packages, as outlined below
May-August (Lean Season)
Cancellation has to be done at least 05 days before the check-in date – 90 % of the advance amount will be refunded (Applicable for all packages)
September – November (High Season)
Cancellation has to be done at least 3 weeks before the check-in date – 80 % of the advance amount will be refunded (Applicable for all packages)
December – January (Peak Season)
Cancellation has to be done at least ONE MONTH before the Check-in date – 60 % of the Advance amount will be refunded. There will be NO Refunds for cancellation of a reservation from 25 December to 5 January. Cancellations during peak season are NOT entertained. (Applicable for all packages)
February – (High Season)
Cancellation has to be done at least 14 days before the check-in date – 80 % of the advance amount will be refunded (Applicable for all packages)
March – April (High Season)
Cancellation has to be done at least 14 days before the check-in date – 80 % of the advance amount will be refunded (Applicable for all packages)
Contacting us:
Should you have other questions or concerns about these refund policies, please call us on any of the telephone nos. displayed in our Contact us page or send us an email at tours@voyageskerala.com